Privacy Policy

Who We Are

Holsen Solar is a licensed electrical and building contractor based at 331 23rd St N, Fargo, ND 58102, serving North Dakota, Minnesota, and South Dakota. Lyons Electric is our electrical services brand. Both are operated by BWRH LTD, which is responsible for the information described in this policy.

What We Collect

Information you give us

When you fill out a contact or consultation form, we collect:

• Your first and last name
• Your email address and, if you provide it, your phone number
• The service you’re interested in
• Your project address, city, state, and ZIP code, if you provide them
• Anything you write in the message field

We also receive whatever information you share when you call, text, or email us, or when you apply for a job with us.

Information collected automatically

When you browse our site, some information is collected automatically:

• Analytics data. We use Google Analytics to understand how visitors use our site. It collects pages viewed, time on site, how you arrived, device and browser type, and approximate location (city or region) based on your IP address.
• Server logs. Our hosting provider, Vercel, automatically records standard request information such as IP address, browser type, and the pages requested. These logs are used for security and keeping the site running.

How We Use It

• To respond to your inquiry and schedule consultations
• To prepare quotes, proposals, and site assessments for your project
• To provide, install, and service the products and systems you purchase from us
• To review job applications
• To understand how our website is used so we can improve it
• To protect our website and forms from spam and abuse
• To comply with legal, licensing, and permitting requirements

If you submit a form, you agree that we may contact you by email or phone about your inquiry. We will not add you to a marketing list unless you ask us to.

How We Share It

We do not sell your personal information. We do not share it with third parties for their own marketing.

We share information only in these situations:

• Service providers. Companies that help us operate, such as Google (email and analytics) and Vercel (website hosting). They may use your information only to provide services to us.
• Completing your project. If you become a customer, we may share the details needed with utilities, permitting and inspection authorities, equipment manufacturers (for warranty registration), and financing or incentive programs you choose to use.
• Legal reasons. When required by law, or to protect our rights, our customers, or the public.
• Business changes. If our business is sold or reorganized, information may transfer to the new owner under this same policy.

Cookies & Analytics

Google Analytics uses cookies, which are small files stored in your browser, to tell visits apart and measure site traffic. We do not use advertising or retargeting cookies.

You can block or delete cookies in your browser settings. You can also opt out of Google Analytics on every site by installing the Google Analytics Opt-out Browser Add-on. To learn more, see how Google uses data from sites that use its services.

Retention & Security

Contact form submissions are delivered to our business email and are not stored in a separate website database. We keep inquiry and customer records for as long as we need them to serve you, honor warranties, and meet our legal, tax, and licensing obligations.

We use reasonable safeguards to protect your information, including encrypted (HTTPS) connections to our website. However, no method of sending or storing data is completely secure, and we cannot guarantee absolute security.

Your Choices

You can contact us at any time to:

• Ask what personal information we have about you
• Correct information that is inaccurate
• Ask us to delete your information, unless we must keep it for legal or warranty reasons
• Ask us to stop contacting you

Depending on where you live, you may have additional rights under state privacy laws. We will respond to requests within the time the law requires and may need to confirm your identity first.

Children

Our website is meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.

Other Websites

Our site links to other websites, including our online shop at shop.holsensolar.com, social media pages, and manufacturer sites. Those sites have their own privacy practices, and this policy does not cover them.

Changes to This Policy

We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page.

Contact Us

For questions about this policy or your information, please reach out: